Sale Contract with Independent Contractor
It is necessary for you to sign a Sale Contract with the independent contractor. Please thoroughly review the contract to ensure its accuracy in reflecting the products and services you are purchasing.
Site Access & Preparation
Establish a clear pathway to the project area to facilitate easy access and debris removal. Remove furniture, appliances, room furnishings, valuables, and breakable items from both the pathway to the work site and the work site itself. Disconnect and remove electronic equipment to ensure safety and efficiency during the project.
Wood Flooring Acclimation
Ensure that flooring products are present in your home before installation to allow for proper acclimation. Typically, laminate or pre-finished hardwood flooring requires a minimum acclimation period of 48 hours, solid hardwood needs at least 7 days, and bamboo necessitates a minimum of 14 days. During acclimation, keep windows and doors closed. Maintain the environment, including HVAC systems, within industry-recommended temperature (60°F to 80°F) and relative humidity standards (30% to 50%) for a minimum of 7 days before installation and throughout the floor's lifespan.
It's your responsibility to acquire and adhere to the manufacturer's guidelines for your project to ensure optimal floor performance. The authorized contractor should conduct a moisture test before installing wood flooring.
Flooring Materials
Ensure that all materials specified on your Project Shopping List, such as trim, transitions, or grout, are available and present within the residence. Failure to have these items ready for the scheduled installation may result in extra fees for subsequent visits.
Be On-Site
The presence of either the homeowner or an authorized representative appointed by the homeowner is required throughout the entire installation process. This includes being present at the outset to inspect materials and discuss project details, as well as being available upon completion to sign the Completion Certificate and settle the final payment.
Hidden or Unknown Conditions
Throughout the course of an installation project, the contractor might come across unforeseen conditions like water or termite damage that weren't evident during the estimation phase. Prior to proceeding with the installation, it's imperative to rectify these conditions, which could entail extra labor and materials.
Should the designated contractor be capable of handling these repairs, an estimate detailing the additional materials and services required will be presented for your approval, and any necessary adjustments to the installation schedule will be arranged accordingly. However, if the assigned contractor is unable to undertake the repairs, you will be responsible for hiring another contractor to address these issues before the installation project can resume.
Communication & Patience
Effective communication and patience play pivotal roles in ensuring the success of your project. We are committed to promptly and efficiently resolving any issues that may arise. Should you encounter a problem or notice something unsatisfactory, we encourage you to promptly bring it to the attention of the contractor. If resolution proves challenging, please don't hesitate to reach out to us at 844-902-6767.
Dust & Debris
Every installation project entails a degree of dust and debris. To minimize their spread, we advise covering entryways and vents within the installation area. Furthermore, certain installations may generate a noticeable odor, which dissipates within a brief timeframe.
Noise
During the installation process, you can expect to hear sounds of sawing, hammering, and other machinery operating.
People & Children
While work is underway, it's important to maintain a safe distance for all occupants and visitors from the active work area. The tools, materials, and debris associated with the project could pose potential hazards.
Pets
Throughout work hours, contractors will need to access your home and may need to enter and exit frequently. However, they cannot take responsibility for securing pets. Therefore, if you have pets, kindly ensure they are safely secured away from the work area.
Site Clean-Up
Once the project is finished, the contractor will clear away all debris linked to the installation. However, you may find it necessary to perform touch-ups or painting in areas affected by the installation, such as baseboards or molding. Please note that painting and touch-up services are not included as part of the installation service.